Raw data per pulse

Nov 10, 2017
Luciano Hansted wrote
Hi,

I just explored the admin area of celpax a bit, and noticed that I can export raw data on an hourly basis, but I couldn't find out how to import raw data based on each pulse. Basically I would like to see the exact hour/minute/second on which each pulse was given. Is this possible?

Thanks!
Reply
5 Answers
Nov 10, 2017
Anonymous agent wrote
Hi Luciano,

No, that is not possible.

The Celpax sends data approximately every hour, and depending on the radio coverage that period could be longer.

What situation are you trying to solve?
Nov 10, 2017
Luciano Hansted wrote
Hi Rafael, thanks for the quick answer. We have received information that some people are pressing the green and/or the red button more than one time. Based on the exact time of the pulse, I wanted to identify and manually elliminate this behavior. Is there any other way to prevent this? Thanks!
Nov 10, 2017
Anonymous agent wrote

Hi Luciano,

I understand.

Are your employees using the celpax before they leave work?

you have to ensure that you have your ergonomics right, the installation has to be done properly becuase:
It is important that the button is pressed at the end of the working day.

We can look into your data to give you an indication of which % of your mood KPI might be influenced by these pulses, but you can expect it to be less than 5%.

Sometimes employees try to "protest" via the Celpax device, in that case we recommend you look into the underlying problem.

Note that process do happen, but have limited impact on the data.

 

Nov 10, 2017
Luciano Hansted wrote
Hi Rafael, yes, we have instructed them to only press it after the working day, but not everyone is following that guideline I suppose. If you could please give me that % of influence of this behavior, would be great. Thanks!
Nov 10, 2017
Anonymous agent wrote
Hi Luciano,

Will send you an email.

Rafael